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Frequently Asked Questions

Trusted Answers about Humboldt General Hospital's Emergency Department

When facing a medical emergency, it's common to have questions about whether to seek treatment and, if you do, what to expect. Below are answers to some common questions about Humboldt General Hospital's Emergency Department and how it operates.

I'm not sure how serious my medical concern is. What should I do?

If you believe you can reach your health care provider to discuss your concern, this should be your first step. If you can't reach your health care provider, it's always best to choose on the side of caution: Either safely commute to the emergency (with a loved one, if possible) or dial 9-1-1.

How can I tell if my condition is life-threatening?

If you are experiencing one or more indicators of a serious condition, it is appropriate to call 9-1-1. These symptoms include:

  • Trouble breathing
  • Seizures
  • Significant bleeding
  • Loss of consciousness
  • Unexplained bruising or another injury
  • Change in skin tone/color
  • Dramatic change in temperature

Should I call an ambulance or drive myself to the ER?

This is a common dilemma for patients who are unsure of the seriousness of their condition—or how quickly it can progress within the next hour or so. You should consider calling an ambulance if:

  • You are experiencing significant bleeding
  • You have already lost consciousness once (or experienced a seizure)
  • You have sustained a head or back injury
  • You are exhibiting signs of shock (clammy skin, rapid/weak pulse, etc.)
  • There are traffic delays that will obstruct your commute to the hospital

When is the Humboldt General Hospital Emergency Department Open?

Our Emergency Department is fully staffed and open for incoming patients 24 hours a day, 365 days a year.

Will I receive care immediately when I arrive?

When you arrive at the Emergency Department, you will receive an initial medical evaluation as part of our triage (the process of identifying which patients need the most urgent response from our team). This usually takes place within the first 20 minutes of your arrival.

Patients at considerable risk will be treated first, while patients with more minor conditions will wait. So, for example, if you believe you have broken your foot, you may wait while a patient who has sustained a traumatic head injury is treated first. That said, we endeavor to provide care to all our patients as swiftly as possible.

What if the Emergency Department does not treat my condition?

Humboldt General Hospital's Emergency Department is prepared to handle all emergency health conditions. However, due to the severity of some conditions, patients may be stabilized by Humboldt General Hospital’s emergency personnel before being transported to another facility for higher care.

Will you treat my child?

Yes, our Emergency Department treats patients of all ages.

What information do I need to provide if I need to visit your ER?

Our medical evaluation includes information relevant to each patient’s medical history, including:

  • Date of birth
  • Health coverage information
  • Current health provider
  • Names and dosages of current medications
  • Known allergies
  • Medical concerns and recent medical procedures

What should I bring with me?

When possible, please bring any prescription medications you might be taking, your health insurance ID card, and any medical records you may have from recent care. Many patients maintain written medical records, and these should accompany patients to the Emergency Department.

What health plans to you accept?

At Humboldt General Hospital, we accept nearly all health care plans available to Nevadans. However, we also treat any patient regardless of ability to pay. Once a patient is out of danger, we can discuss coverage/financial details.

How can I prepare for my Emergency Department visit?

Prior to an emergency, locate the shortest and safest route to the Emergency Department and share it with your family members and trusted friends. If you are an elderly patient or a patient who suffers from a chronic condition, packing an overnight bag of necessities and comforts can help make your visit with us as pleasant as possible.

What should my loved ones do when I'm being treated?

Family and friends can help their patient receive the best care possible by communicating clearly with health care providers, helping to complete paperwork, holding personal items, and driving the patient safely back home once his or her treatment at our facility is complete.