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Entrance to Humboldt General Emergency Department Will Change Temporarily
HGH EMS Rescue Invites Area Kids to 'Cookies With Santa' Event
Humboldt General Hospital Celebrates Record-Breaking Twin Deliveries
Health Insurance Marketplace Now Open Through December 15
Turkey Trotters Invited to Raise Alzheimer's Awareness During Fun Run
HGH Celebrates National Diabetes Day With Free A1C Screen
Local Veterans, Families Invited to Special Luncheon at HGH
Community Residents Invited to 'Beef Up' the Blood Supply During Drive
Prospective Volunteers Invited to Auxiliary Membership Meeting
HGH Partners with State Welfare to Facilitate Medicaid Application
Humboldt General Hospital Encourages Residents to "Paint Winnemucca Pink!"
HGH EMS Rescue to Present '2017 Annual EMS Refresher'
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Art Frable Will Be Humboldt General Hospital's New Chief Executive Officer
HGH EMS Rescue Will Host Safe Kids Checkpoint This Saturday
Community Invited to Meet CEO Candidate during Sunday 'Meet and Greet'
Charity Brause New Patient Relations Coordinator at Humboldt General Hospital
HGH Cardiac Rehab Achieves Nation's Highest Certification
HGH EMS Rescue to Offer Child Passenger Safety Certification
Are You Ready to Transform Your Skin? Join HGH for August Seminar
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Turn in Your Expired, Unwanted Prescription Medications This Saturday
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Humboldt General Hospital Welcomes First Baby to New Unit
Community Invited to 'Find the Hero in You' and Give Blood
Two Local Nurses Graduate with Bachelor of Science Degrees
Annual Community Health Fair This Saturday, March 18
Humboldt General Hospital Says Goodbye to Longtime Receptionist
Humboldt General Hospital Trustees Offer CEO Position to Longtime Nurse
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Local Church Purchases Defibrillator to Protect Parishioners
Hospital Seeks to Raise Awareness of Women's Heart Disease
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HGH Welcomes Humboldt County's First Baby of the New Year
Humboldt General Hospital Implements Program to Increase Patient Survival
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Press Center > News > 2017 > Humboldt General Hospital Says Goodbye to Longtime Receptionist

Humboldt General Hospital Says Goodbye to Longtime Receptionist

There wasn’t an empty seat at a retirement event for Carol High, a much-admired front-desk receptionist at Humboldt General Hospital.

Tuesday, March 7, staff members gathered to honor High at her retirement reception following 17 years of dedicated service; Tuesday was also High’s birthday.

Humboldt General Hospital Interim Administrator Darlene Bryan presented High with a retirement plaque, flowers and a check for $1,700—representing $100 for every year of service at Humboldt General Hospital.

Additionally, High was treated to flowers, plants, gifts and cards from family members and friends who shared accounts of a “kind but firm” High who was as respected as she was loved.

Robin Granath shared, “Sometimes we would send a patient down with an order.” A few minutes later, Granath said the hospital’s front desk would call indicating the need for more information. Granath laughed saying that if the caller was Carol High, everyone jumped into action. “She tells us something and we say, ‘That’s a fact,’” added Dr. Brad Granath.

Bryan said she initially hired High as an Acute Department unit secretary. When Bryan called to check on High’s references, the person at High’s former place of employment asked Bryan to “tell Carol that we really miss her.” Bryan laughed. “That was all I needed to hear; that told me everything I needed to know.”

Harmony Manor/Quail Corner Director of Nursing Robin Gillis said she attributes her current love of gardening to High who taught her much about cultivating a green thumb over many long conversations in the Emergency Department.

Carol Whitten who worked alongside High at the front desk for four years said “without a doubt she is a gracious, kind lady.”

That was definitely the theme of Tuesday’s reception as person after person shared personal instances of High’s thoughtful caring, both towards patients and staff members. As Business Office Manager Shauna Barsanti said, “She’s always been our voice of reason.”

HGH Maintenance Supervisor Craig Prest said High can even be credited with training a large majority of HGH’s staff since so many current employees passed through the front desk on their way to other positions at the facility. “She’s not a receptionist,” he quipped, “she’s a training supervisor.”

High will now trade in her phone and computer for the many family members who now need her attention. Her first stop will be Arizona where she will see a new great great-grandchild. “Plus, it will be warm there,” she added.

Bryan said that High is a perfect example of “the kind of people we want to work here and a perfect example of the kind of people who do work here.”

High responded, “And I will miss every one of you.”

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