Harmony Manor Tops Again!
We have amazing news. Harmony Manor recently learned that it received the Women’s Choice Award from WomenCertified distinguishing it for the second year in a row as one of America’s Best Nursing Homes for Patient Experience. Awards are based on surveys of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women versus men. Nursing homes qualify for this highly selective annual list based on an objective proprietary scoring process. The selection process begins with the 5 star rating system from the Centers for Medicare and Medicaid Services rating three major elements: health inspections, nurse staffing, and quality of care. Weighting is then applied that reflects women’s preferences and priorities. Additionally, any facility with serious deficiency reports is eliminated from consideration. According to Harmony Manor Nurse Manager Robin Gillis, “Our goal has always been to be a five star facility because those five stars indicate that we are providing the best quality of life that we can for our residents." She added, “We strive to be survey ready on any given day. We always want to be caring for our residents at that level.” Congratulations to Robin and her team! We are proud.