Yeah Lyndsi!

Congratulations to Lyndsi Jurado, a member of the HGH Patient Access to Healthcare Team, for being recognized by the National Association of Healthcare Access Management as a “Certified Healthcare Access Associate.” The Patient Access to Healthcare Team oversees the hospital’s Charity Care program and provides estimated treatment costs, checks insurance coverage, provides Medicare and Medicaid information and assistance, reviews qualifying funding programs, provides application help, reviews current accounts and sets up payment plans. As a Certified Healthcare Access Associate, Lyndsi had to pass a 115-question
national certification examination in the field of patient access management, which focused on everything from patients' pre-encounter experiences with the hospital to patient and family education, financial considerations, payer authorization and verification of benefits, patient check-in and registration, special needs of patients and benchmarking, among other topics. Congratulations to Lyndsi on this great accomplishment!