A local EMT was honored June 4 for her efforts to connect local residents
with specialty healthcare in Reno.
Kadie Lynch, an Emergency Medical Technician with HGH EMS Rescue, was awarded
a “TELEMED Presenter” plaque by EMS Chief Sean Burke for her
contributions toward Humboldt General Hospital’s Telemedicine Program.
Three years ago, HGH began partnering with Renown Health to offer telemedicine
services at its 118 E. Haskell Street facility.
Telemedicine uses secure video conferencing technology to enable long-distance
medical care between a rural patient, his or her rural provider, and a
Using state-of-the-art technology specifically adapted for telemedicine,
the physician specialist conducts a live, interactive discussion via television
screens with the patient to obtain a comprehensive medical history and
perform a thorough physical exam.
Medical assistants like Lynch undergo extensive training to become the
“hands” of the specialist on camera, performing routine vitals
work for each patient and carrying out each specialist’s orders.
HGH Administrative Director of Physician Services Pam Wickkiser said the
unique setup helps patients to fully engage in their own examination.
If a specialist wants to look at a patient’s throat, the patient
can see exactly what the specialist is seeing—on screen, she said.
If an ear check is in order, the patient views the ear canal at the same
time as the specialist.
“It really is an involved way to host an examination,” said
Wickkiser. “Patients tell us they love that part; they also love
not having to travel two hours to Reno for a 30-minute appointment.”
Community residents can now access over 80 different specialties—all
from the comfort of their hometown medical office. The program is available
for diagnosing issues, as well as managing chronic disease, and preventing
“In terms of improving the delivery of quality and valuable healthcare
services in our community, we think this is one of the most important
contributions we will make to the wellness of our local residents,”
All telemedicine appointments come as referrals through local healthcare
providers. “That way, we always ensure there’s good follow-up
on the best treatment for a patient,” said Wickkiser.
Lynch’s honor was extended through Renown Medical Center’s
TELEMED program. Chief Burke said she not only successfully completed
40 hours of training related to her Telemedicine duties, but she has also
presented 25 local patients successfully to specialists in Reno.
“This is a significant accomplishment,” he said. “Each
patient has unique needs and circumstances and Kadie has not only learned
how to help patients have a good experience locally, but she has worked
hard to learn how to provide the information the specialists need.”
Wickkiser added, “She does a great job; we are so lucky to have her.”
Since Humboldt General Hospital’s program went live in 2014, Wickkiser
said the hospital has hosted hundreds of telemedicine appointments. She
expects that figure to steadily climb as news of the service continues
“The feedback from our patients and our providers has been excellent,”
she said. “We feel very fortunate to offer this service to our residents.”
Patients who are interested in accessing Telemedicine services should visit
with their local healthcare provider. More information is also available
by calling the Humboldt General Hospital Rural Health Clinic at (775) 623-5222.