Patient Portal

Patient Portal

Welcome to Patient Portal

Enter Patient Portal Access

With your Patient Portal, whether you are admitted to HGH as an inpatient or have lab work, x-rays, and other outpatient procedures, you will be able to quickly and securely access vital health information at your convenience.

Humboldt General Hospital is very pleased to provide this easy, safe and free health information portal for patients. All patients at Humboldt General Hospital are invited to enroll in Patient Portal via the HealtheLife website.

Once you have registered for the Patient Portal, you will be able to access your health records any time of day and from any location with an internet connection. This website enables you to access your personal health information easily, securely, and conveniently.

Remember, the Patient Portal is for non-emergency health information only. In the event of an emergency, always dial 9-1-1.

How Do I Register?

At registration, show the admitting staff your photo ID, give them your personal email address and, after reviewing the Rules and Restrictions, sign the Consent Form.

Once registered, you will receive an email from Humboldt General Hospital. You will need this link in order to complete your registration. If you do not receive an email, please check your spam/junk folders. Click on the link provided to complete your registration. You will then be prompted to verify your demographic information, set a password, and select a security question.

Frequently Asked Questions

Can I register for Patient Portal over the phone?

You can register over the phone by calling:

(775) 623-5222

Monday through Friday, 8 a.m. to 4:30 p.m.
Se habla español

Why can’t I access my child’s account?

Children under the age of 18 are not issued a Patient Portal account; however, a parent or guardian can act as proxy and link the child's information (with some exceptions) to their Patient Portal account.

Why can’t I see all the information in my records?

Only certain medical information is available for display on the Patient Portal. As more data becomes available, we will add it to your access.

What if I want copies of records that are not available online?

At this time, some results are not visible through the Patient Portal. Humboldt General Hospital’s Medical Records department can provide paper copies of records upon your request.

What if I can’t remember my password?

Please log on to the Patient Portal site at hghospital.iqhealth.com and click on “Forgot Password.” Follow the directions to retrieve your password.

Some of my information is wrong? How do I correct this?

If you notice an error in your personal information or medical history, please contact HGH Medical Records at (775) 623-5222, ext. 1805.

Your Privacy

Humboldt General Hospital is very serious about protecting your privacy. You can help keep your health information protected by making sure we have your correct email address and informing us of any changes. Also, never give out your password to anyone; keep your password private. We will never ask for your password, nor should anyone else. Additionally, be assured that Humboldt General Hospital will never share your email address with any third party.

Brochure

Click here to download the Patient Portal brochure in English.

Click here to download the Patient Portal brochure in Spanish.