Patient Portal
Welcome to Patient Portal
With your Patient Portal, whether you are admitted to HGH as an inpatient
or have lab work, x-rays, and other outpatient procedures, you will be
able to quickly and securely access vital health information at your convenience.
Humboldt General Hospital is very pleased to provide this easy, safe and
free health information portal for patients. All patients at Humboldt
General Hospital are invited to enroll in Patient Portal via the HealtheLife website.
Once you have registered for the Patient Portal, you will be able to access
your health records any time of day and from any location with an internet
connection. This website enables you to access your personal health information
easily, securely, and conveniently.
Remember, the Patient Portal is for non-emergency health information only.
In the event of an emergency, always dial 9-1-1.
How Do I Register?
At registration, show the admitting staff your photo ID, give them your
personal email address and, after reviewing the Rules and Restrictions,
sign the Consent Form.
Once registered, you will receive an email from Humboldt General Hospital.
You will need this link in order to complete your registration. If you
do not receive an email, please check your spam/junk folders. Click on
the link provided to complete your registration. You will then be prompted
to verify your demographic information, set a password, and select a security question.
Frequently Asked Questions
Can I register for Patient Portal over the phone?
You can register over the phone by calling:
(775) 623-5222
Monday through Friday, 8 a.m. to 4:30 p.m.
Se habla español
Why can’t I access my child’s account?
Children under the age of 18 are not issued a Patient Portal account; however,
a parent or guardian can act as proxy and link the child's information
(with some exceptions) to their Patient Portal account.
Why can’t I see all the information in my records?
Only certain medical information is available for display on the Patient
Portal. As more data becomes available, we will add it to your access.
What if I want copies of records that are not available online?
At this time, some results are not visible through the Patient Portal.
Humboldt General Hospital’s Medical Records department can provide
paper copies of records upon your request.
What if I can’t remember my password?
Please log on to the Patient Portal site at
hghospital.iqhealth.com and click on “Forgot Password.” Follow the directions to retrieve
your password.
Some of my information is wrong? How do I correct this?
If you notice an error in your personal information or medical history,
please contact HGH Medical Records at (775) 623-5222, ext. 1805.
Your Privacy
Humboldt General Hospital is very serious about protecting your privacy.
You can help keep your health information protected by making sure we
have your correct email address and informing us of any changes. Also,
never give out your password to anyone; keep your password private. We
will never ask for your password, nor should anyone else. Additionally,
be assured that Humboldt General Hospital will never share your email
address with any third party.
Brochure
Click here to download the Patient Portal brochure in
English.
Click here to download the Patient Portal brochure in
Spanish.