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Financial services

At Humboldt General Hospital, we know that when you have a health issue, financial concerns can add to an already stressful situation. That’s why we have a financial services team that can provide you with knowledge and resources.

Whether you have questions about medical coverage or paying a bill, we are here for you.

Financial counseling

Do you need a medical service that you aren’t sure you can afford with your insurance coverage? We can help you understand your insurance so that you can plan how to pay for care such as an elective surgery.

Our financial counselors have extensive experience working with all types of insurances. They can review your benefits with you and provide a cost estimate for your service based on your coverage.

Financial assistance programs

If you need help paying your medical bill, let us know. You can call a financial counselor at 775.621.5689, or the HGH Business Office at 775.253.3058 to discuss options that may be available to you.

For instance:

Self-pay discount. If you do not have insurance, we offer a self-pay discount of 20%.

Payment plans. If you cannot pay your bill in full, we may be able to work out a plan for you to make payments over time.

HGH Charity Care Program. You may be eligible for free or reduced-cost care if you have a financial hardship (even if you have insurance). Charity care eligibility is based on family size and household income. Our financial team can explain the application process and answer any of your questions.

Insurance programs. We may be able to help you apply for public insurance programs such as Medicaid and Nevada Check Up.