You can pick up your spouse's medical information only if your spouse has signed a Release of Information Form entitling you to receive the information. A note that has been signed and dated by the spouse giving you permission is also acceptable. Identification will be checked when picking up medical information.
The HIM Department does not keep a copy of the official birth certificate in the chart. To obtain a copy of your child's birth certificate if the baby is under one year old, please contact the Office of Vital Records, 505 E. King Street #102, Carson City, Nevada 89701-4749. You also may call 775.684.4242 or visit vitalchek.com.
If you want a copy of your lab tests, most results can be accessed by the HIM Department after the tests have been computed and entered into the lab system. Reports that are sent out to other labs for processing may take several days to several weeks. Radiology reports become part of the medical record, but the actual x-ray films do not. Copies of x-ray films must be requested from the radiology department.
If a physician's office is requesting a copy of your record or results, the HIM Department can mail or fax the information to the physician's office free of charge. If requested by the patient, a copy of "pertinent information" (dictation, lab, radiology, ER record, etc.) from the medical record will be provided free of charge on a one-time basis for each visit. If the patient requests additional copies of the same record, the hospital will charge for additional copies.
The HIM Department is open to the public from 8 a.m. to 5 p.m. Monday through Friday, except holidays. The department is closed on the weekends. For more information, please call 775.623.5222, ext. 1805.