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GROUNDGold membership program

Protect your family

Become a member today. HGH EMS Rescue can save your life...and your life savings.

Ground Gold logo

If you or someone in your family requires a Humboldt General Hospital ambulance, will your out-of-pocket expenses be covered? HGH’s average ambulance bill is lower than most comparable programs in the nation, but if you have a high Medicare or insurance deductible or are on a fixed income, it may be difficult to cover those costs.

HGH wants to help you and your family members in the event of a medical emergency. We are pleased to introduce the HGH EMS Rescue GROUNDGold Ground Transport Membership Program, which will help pay for medically necessary critical care ground transport to the hospital, where you will receive the most appropriate medical care.

HGH’s membership plan is available to those with primary insurance within the HGH EMS Rescue service area, which includes all of Humboldt County, portions of Lander and Pershing counties, and southern Oregon. By signing up now for our $55 membership, you will become a GROUNDGold member who is entitled to our life- and cost-saving service.

GROUNDGold is not an insurance policy, nor is it meant to be a substitute for health insurance. If you have no insurance or other coverage, or if your insurance company or other payer denies payment, you will be responsible for the payment of all ambulance fees; however, HGH EMS Rescue will provide a 20% discount for GROUNDGold members.

For just $55 a year, your household will be covered for up to 10 medically necessary HGH EMS Rescue ambulance transports per year. With GROUNDGold, you're covered whether you live at home, in a senior care facility, or in a nursing home. GROUNDGold does not cover any of the air transport services that HGH uses, including helicopters or fixed wing aircraft.

Protect your employees

Businesses within the GROUNDGold service area can also protect their employees and their families for a nominal annual fee. Consider adding a GROUNDGold membership to your employees’ benefits package. Just like our individual plan, HGH EMS Rescue will transport your employees and/or their family members who are experiencing a medical emergency. Not only will this plan afford your employees and their families great peace of mind, but your business can significantly cut down on group medical costs as well. Contact HGH EMS Rescue for group pricing.

Save thousands

When you become a member of HGH EMS Rescue’s GROUNDGold Ground Transport Membership Program, you pay only your mandated deductible. As a GROUNDGold member, HGH EMS Rescue will waive the co-payments not covered by insurance, saving you hundreds and even thousands of dollars. Why take the risk? Join now!

Our commitment

HGH EMS Rescue is committed to providing superior, advanced life support to the residents within its service area. We work hard on behalf of all our local residents to provide the most professional and compassionate service available. From our first contact with medical dispatch, to our arrival on scene, to providing exceptional patient care and transport to the hospital where you will receive the most appropriate medical care, HGH EMS Rescue is committed to making this a seamless process.

Your GROUNDGold membership not only allows HGH EMS Rescue the opportunity to help save your life...but your life savings as well.

Enroll

To enroll, please complete the GroundGold Membership Enrollment Form and the GroundGold Membership Agreement Form. Then mail both forms, copies of current insurance cards, and a check for the requisite amount payable to: Humboldt General Hospital, c/o HGH EMS Rescue, 118 E. Haskell Street, Winnemucca, Nevada 89445.

Membership begins upon receipt of funds and expires one year from activation date.

FAQ

Who is eligible for the Humboldt General Hospital EMS Rescue GROUNDGold Ground Transport Membership Program?

Citizens who reside within the Humboldt General Hospital EMS Rescue service area, which includes all of Humboldt County, portions of Lander and Pershing counties, and southern Oregon.

Is the GROUNDGold Ground Transport Membership Program a medical insurance policy?

No. GROUNDGold is not an insurance policy, nor is it intended to be a substitute for medical insurance.

Do I have to hold a valid medical insurance policy to be eligible?

Yes. All persons listed for membership must have medical insurance or coverage under another medical benefit provider. Medicare is considered a medical benefit provider.

Will my insurance or provider be billed for services?

Yes. Any balance not paid by your insurance or provider (co-pays, deductible, etc.) will be paid on your behalf by GROUNDGold to satisfy the full balance on your account.

Will I see a bill from Humboldt General Hospital EMS Rescue?

No. You will not be billed for any balance not paid by your insurance or provider. However, you may receive an explanation of benefits (EOB) or remittance advice from your insurance company or provider. It may indicate that you owe a portion of the claim. This is not a bill, and it simply communicates the amount paid to HGH EMS Rescue for the claim. Under normal circumstances, you would be responsible for the remaining balance, but with membership, you owe nothing from your own pocket.

Does my GROUNDGold membership cover visitors to my home or business?

No. Only permanent residents of the home, who are listed for membership on the application/renewal form, are eligible for benefits.

Does my GROUNDGold membership cover scheduled and/or routine ambulance transports?

No. Only 911-activated emergency transports will be covered. Additionally, GROUNDGold covers medically necessary transports to or from a medical facility. Transport by any other ambulance service is not covered, nor is any type of air transport, including helicopters or fixed wing aircraft.

Do I have to call 911 from my home to receive membership benefits?

No. Any emergency transport made within the GROUNDGold membership boundaries is covered. For instance, if you call for emergency transport from a Winnemucca grocery store, that would be covered. If you call 911 for emergency transport from a mall in Reno, that would not be covered, as we do not respond in Reno.

Will you let me know when my annual membership expires?

Yes. You will receive a notice indicating that your membership is set to expire approximately two to three weeks before the expiration date. At that time, you will be given the opportunity to renew your membership.

Will I receive a membership card?

Yes. Your GROUNDGold Ground Transport Membership Program card will include your member information as well as the expiration date for your membership. It would be helpful for you to carry it in your wallet, but we will also have your information on file.